On April Attorney Kay Doyle gave a presentation to the Massachusetts Library Association on “Constitutional Considerations when Dealing with Disruptive Patrons” in which she discussed common situations faced by library staff and patrons and provided a response framework that preserves the rights of library patrons under the U.S. Constitution and Massachusetts Declaration of Rights while protecting library staff and patrons from disruptions to library services.
It was very well received, and the same group of librarians that were part of this presentation submitted a proposal to deliver a similar program to the National Convention in Philadelphia.